What Hopper does

A breakdown of every part of Hopper — matching and printing, what gets recorded, and what you see on the floor.

01 · SCAN & MATCH

The wrong label never prints.

Every scan checks against your shipment data before anything prints. Exact match, or the scan stops.

PACK STATION 1 · ACTIVE QCLIVE
012345678905

SKU-DEMO-4471 · Qty 1

product photo confirms the item

MATCH ✓
Label printed · Box 4
No match → the scan stops. Nothing prints.

02 · ALIAS MAPPING

Scan whatever's on the box.

UPC, GTIN, ASIN, your own part numbers — scan whichever barcode is on the box, and Hopper resolves it to the right shipment box. No relabeling, no hunting for the “right” sticker.

Unknown code? The scan stops, and the exception shows up in Heartbeat.

UPC012345678905
GTIN00012345678905
ASINB0ABCD1234
Part #ACME-4471

SKU-DEMO-4471 · Box 4

Resolved ✓

03 · PRINTING

Scan to print, about 3 seconds.

Labels print straight to your station's printer — thermal ZPL where the marketplace provides it, PDF otherwise.

Need a reprint? Recovery gives you a controlled reprint without duplicating the record.

Scan to print

3 seconds average

Label printed · station printer
Reprint via Recovery — record intactRECOVERY

04 · AUDIT TRAIL

The record: undeniable.

Every print is tied to a worker, a station, and a shipment — a permanent record you can put in front of a client or a marketplace dispute.

SCAN

Who scanned it, at which station, on which shipment.

PRINT

Which label printed, and which box it went onto.

RECORD

Every attempt kept — accepted and rejected — as dispute evidence.

Station 1 · M. Rivera · SKU-DEMO-4471 → Box 4PRINTED ✓ · recorded

05 · HEARTBEAT

Your whole floor, live.

Every station, every scan, every stop — scans and prints per hour, exceptions that need a look, and who's active. One view for the supervisor's desk.

Heartbeat — live floor view4 active

SCANS/HR

210

PRINTS/HR

198

STOPPED

3

Station 1

36/50 · 58 UPH

Station 4

Needs a look

06 · MULTI-MARKETPLACE

Amazon FBA + Walmart WFS, one workflow.

Run both marketplaces through the same stations, the same scans, and the same dashboard — add WFS without adding a second system.

Amazon FBAWalmart WFS
One workflow

07 · TEAMS & STATIONS

Roles for people, sessions for stations.

Admin, supervisor, and worker roles, so people see what they need to. Each station runs its own session — activity stays scoped to the person and station that did the work.

AdminSupervisorWorker
Station 1 session active · M. Rivera

08 · LOADING / TMS

From packout to truck door.

Pallets scanned to doors, and the truck closes out when it departs — the same chain of custody carries onto the truck.

Included with Prep Plus and Site license.

DOOR 3 · TRUCK 8842

Pallet 10 → Truck 8842LOADED ✓
Pallet 11 → Truck 8842LOADED ✓
Pallet 12 → scanning…

The truck closes out when it departs.

09 · GETTING STARTED

Free trial — 3 shipments, no credit card.

Full feature access on one marketplace — Amazon or Walmart. Connect your Amazon seller account, import your items, and you're scanning.

Walmart runs today too — set up with your developer keys; the sign-in button is coming. Set up in 15 minutes, labeling in 20, on your existing printers.

Connect— Amazon in a click, or Walmart with your developer keys
Import— items sync in, aliases checked
Scan— test print, then the first real box

10 · WHO IT'S FOR

Self-prep FBA sellers

Every box exact.

Stop matching label PDFs to boxes by eye — scan, stick, done. Prep day stops eating your week.

Brands & wholesalers

A small crew that moves like a big one.

Two people, two stations, one clean workflow. Add Walmart WFS without adding a second system.

Prep centers & 3PLs

More trucks, same floor.

Your crew shouldn't have to be Amazon experts. Hopper handles the marketplace details — they scan, pack, and keep the trucks moving.

PRICING

Per site. Flat monthly price.

One subscription covers one building. Each plan includes a set number of box-labels per month. Reach the cap and you upgrade to the next plan — the box already on the scanner always finishes; only starting a new shipment is gated.

Print hosts, installed agents, and printer destinations are unlimited on every paid plan.

Starter

Selling & self-prepping

$199/mo

  • Unlimited print hosts and printer destinations
  • 1 marketplace account
  • Includes 2,000 box-labels/mo
Start free

Prep

Brands & small crews

$549/mo

  • Unlimited print hosts and printer destinations
  • 5 marketplace accounts
  • Includes 7,500 box-labels/mo
Start free

Prep Plus

High-volume floors

$1,249/mo

  • Unlimited print hosts and printer destinations
  • 15 marketplace accounts
  • Includes 30,000 box-labels/mo
  • Loading / TMS module included
Start free

Site license

Prep centers & 3PLs

$4,999/mo

  • Unlimited print hosts and printer destinations
  • Unlimited marketplace accounts
  • Includes Unlimited box-labels/mo
  • Loading / TMS module included
  • Mobile scanning (PDA) included
Start free

Running multiple buildings?

One subscription per building. Every site is its own license — there is no separate enterprise plan. Ask us about bundling discounts across your sites #2 and up.

Start free trial — 3 shipments on us

No credit card, no plan commitment — full feature access on one marketplace — Amazon or Walmart.

  • One subscription per building — each site is its own plan.
  • All paid plans: unlimited print hosts and printer destinations per site.
  • Annual billing available.

Ready to retire the label hunt?

Free trial — 3 shipments included, no credit card. Full feature access on one marketplace — Amazon or Walmart. Set up in 15 minutes, labeling in 20.